Terms and Conditions

Date Published: 

Simpaul's Travel websiteSimpaul's Travel website: www.simpaultravel.com


Simpaul Travel reserves the right to change these Terms and Conditions at any time. Posting updated Terms and Conditions will make the new Terms and Conditions effective immediately and binding on all participants therefore, please consult with us periodically for updates.

ACCOMMODATIONS: For Land Only packages (flight not included) extra hotel nights are available upon request for an additional cost. Simpaul Travel reserves the right to substitute hotels of equal rating. Buyer must check into the hotel room on the scheduled arrival day of the package to avoid being considered a "no show". If a passenger is a "no show", Simpaul Travel is not responsible for providing any portion(s) of the package to Buyer. Most hotels expect departing guests to vacate rooms by 11 AM and arriving guests to check-in after 3 PM to allow for cleaning and maid service.

CANCELLATION AND REFUND POLICY: WE HAVE A NO CANCELLATION POLICY. All payments are non-refundable unless otherwise directly stated. No refunds or credits will be given for any reason including but not limited to the following: reductions in group size, unused tours, unused portions of packages and failure of Buyer to comply with the terms and conditions listed herein. In an event of a reduction in group size, corresponding deposits of cancelled passenger blocks are non-refundable and non-transferable (e.g. to the balance of the remaining group). If cancellation by one or more passengers alters the room requirements of the remaining passengers, those passengers still travelling must pay the revised rate. We regret that we cannot make exceptions for personal emergencies. We recommend purchasing the Simpaul Travel Protection Insurance.

Match Cancellation: In the event that a game is cancelled, tickets are valid only for the dates on the tickets. No refunds, rain checks, exchanges or replacements will be made.

Same Day World Cup Travel: If the same day charter is cancelled due to weather or delayed for any reason THERE ARE NO REFUNDS.

CONDITIONS: All prices are subject to change without prior notice until your reservation is confirmed. All prices published for each package are per person rates. Acknowledgement from Buyer and/or signed copy of these Terms and Conditions must be received by Simpaul Travel along with required payments in order to confirm any reservation. Simpaul Travel reserves the right to accept or decline any person as a member of its tour or to cancel a tour completely in its sole discretion. Simpaul Travel reserves the right to cancel any reservation and will remit a full refund to the cancelled party. If the event is cancelled or postponed for any reason whatsoever, seller will refund to buyer all deposits paid by buyer not yet utilized by seller to purchase package components, and seller will use its best efforts to obtain refunds for any package components already purchased.

DISCLAIMER AND RESPONSIBILITY: Simpaul Travel agrees to offer its services to Buyer as a purveyor of hotel rooms, ground transportation, air transportation, hospitality, and tickets for admission to major sporting and entertainment events. Simpaul Travel is acting as an intermediary and/or agent for suppliers in selling event services or in accepting reservations or bookings for event services which are not directly supplied by Simpaul Travel. Services provided in conjunction with these tours are rendered by suppliers acting as independent contractors and not as agents or employees of Simpaul Travel. Simpaul Travel therefore shall not be responsible for breach of contract or any intentional or careless actions or omissions on the part of such suppliers, which result in any loss, damage, delay or injury to Buyer or Buyer's travel companions or group members.

Simpaul Travel, nor any director, officer, employee or other representative shall not be responsible for any injuries, damages, or losses caused to any Buyer in connection with terrorist activities, war, insurrection, social or labor unrest, mechanical or construction difficulties, diseases, local laws, climatic conditions, abnormal conditions or development of any other actions, omissions or conditions outside the control of Simpaul Travel.

Each Buyer(s) voluntarily assumes all risks and is advised to obtain appropriate insurance coverage against them. Each Buyer's receipt of tickets, vouchers or program information from Simpaul Travel shall constitute an acknowledgement of and consent to these terms and conditions as well as an agreement to convey these matters to all travel companions or group members. The Buyer, by engaging Simpaul Travel and making deposits and/or full payment for any tour or other arrangements, acknowledges the position of Simpaul Travel as described above and agrees to hold Simpaul Travel harmless as a result of Simpaul Travel effort to provide Buyer with arrangements requested on its behalf.

If an act of God, unavoidable accident, strike or other labor dispute, fire, riot or civil commotion, government action or decree, inclement weather or any other event beyond the control of Simpaul Travel makes it impossible or illegal to provide tours, tickets, or any element thereof, Simpaul Travel shall not be obligated to Buyer(s) in any manner.

Simpaul Travel is an independently owned and operated business. Any reference to specific events herein is made only for the clear identification and reference for potential Buyers of Simpaul Travel and reference to a specific event is not intended to imply, nor should it be understood or assumed, that Simpaul Travel is endorsed by, sponsored by, approved by or otherwise affiliated with the organizers and/or sponsors of events referenced herein.

AIR PORTION: APPLIES ONLY TO PACKAGES THAT INCLUDE A ROUND TRIP CHARTER FLIGHT. Flight check-in will begin two hours prior to scheduled departure time and passengers will be checked-in from a manifest. No airline ticket will be issued. Flight ticketing will be by e-ticket. All that is needed is a government issued photo id. and the appropriate entry visa. Flights will be operated in compliance with all applicable Department of Transportation regulations and price may be adjusted on a pro-rata, per seat basis in accordance with any fuel price increase passed through Simpaul Travel by the direct air carrier. Flight times will be finalized two weeks prior to departure. Buyer recognizes that Simpaul Travel is not the Direct Air Carrier and does not control the flight schedule. Buyer agrees that Simpaul Travel shall have no liability for any delays or change of schedule unless Simpaul Travel is the sole cause for such delay or change of schedule. Should any delay or change of schedule occur, and should Simpaul Travel recover any amount as damages from the Direct Air Carrier for such delay or change of schedule, Simpaul Travel agrees to share the net recovery on a pro-rata basis.

PAYMENT or DEPOSIT: Full payment is due at the time of booking in order to confirm reservation. Our intention is to provide you with the package you have purchased, at the price in effect at the time of the booking. Payments must be made in the form of cashier's check; MasterCard, and Visa. Buyer's authorization to use credit card number for deposit and/or final payments indicates Buyer's complete compliance with these Terms and Conditions, whether or not you have actually signed the appropriate draft. Verbal authorization of your credit card confirms the reservation. If payments are not received by the due dates, the event services to be provided may be considered null and void at the sole discretion of Simpaul Travel and any payments to date will be forfeited.

PHYSICAL DISABILITY: Any physical disability that may require special attention or treatment must be reported in writing when the reservation is requested so that appropriate arrangements can be made.

TAXES: Included are all presently known government and local taxes on included services.

TICKETS: Simpaul’s Travel obtains tickets for events in various forms and at different time periods. Simpaul’s Travel is not necessarily in physical possession of admission tickets at the time a booking is made or accepted. Simpaul’s Travel will be acquiring event tickets on Buyer's behalf. Ticket upgrades, subject to availability, may be purchased at an additional cost. Tickets cannot be guaranteed together in quantities greater than two (2), odd numbers, specific rows or sections.


Please logon to http://www.port-of-spain.diplo.de/en for your visa requirement.

Please note that each member of your team must apply in person for their visa, one month before the flight leaves i.e. May 2006 at a cost of 35 euros equivalent in TT dollars.

Embassy of the Federal Republic of Germany
7-9 Marli Street,
Port of Spain
Tel No: 628-1630/2